Shipping & Delivery
Shipping & Delivery
ATTENTION:
Please note that due to warehouse logistic there will be a 4 -5 day delay in dispatch of orders. We apologise for the inconvenience caused. Orders will be dispatched as soon as possible
Free Standard Shipping on all orders to Australia and New Zealand.
| DESTINATION | TIMEFRAME | AUS $ |
|
Australia (Domestic Standard Shipping Australia Post Parcel Post) |
1-6 business days to metro areas 5-13 business days to rural areas |
Free Standard Shipping on all orders to Australia |
|
Australia (Australia Post Express Post) |
2-5 business days for select* destinations. *Please check your postcode via the Australia Post website to ensure your postcode is within the Express Post network here |
$9.95 |
|
New Zealand (Australia Post International) |
2-5 business days for select* destinations. *Please check your postcode via the Australia Post website to ensure your postcode is within the Express Post network here |
Free Standard Shipping on all orders to New Zealand |
| Rest of World | 7-18 business days for select* destinations. *Please check your postcode via the Australian Post website to ensure your postcode is within the Express Post network here | $30.00 |
Orders received before 10:00am AEDT on business days will be dispatched on the same day. All orders received after 10:00am AEDT will be dispatched on the next business day. All orders placed on weekends and public holidays in Australia will be processed on the next available business day.
Once your order has been collected by Australia Post, you will receive your shipment tracking information via the email address used to place your order.
Please check the domestic postage and delivery calculator for estimated delivery times to your area and the International delivery table here for International Delivery times.
Delivery may take longer to some rural areas, such as the Northern Territory and Western Australia, so please consider this when choosing your delivery option.
If you have selected Express delivery we recommend providing a suitable daytime delivery address to ensure someone is available to sign for your order. If you will not be present to accept your delivery your order will be carded and taken to the nearest post office.
INTERNATIONAL ORDERS:
Free Standard Shipping on all orders to New Zealand.
Please note Ritual Vision or distributor Globe International does not take responsibility for any customs or import duty charges incurred for international deliveries. All Duties and charges are to be paid by the customer on delivery of order. Customs policies vary widely from country to country, so please contact your local customs office for further information.
If your parcel is more than 5 business days late, please lodge a late item enquiry or contact our customer service team. Our delivery partners and dispatch teams are working hard to ensure you receive your items as quickly as possible.
EXPRESS POST DELAYS:
Australia Post also have advised that some Express Post deliveries may experience delays in delivery times by 1-2 business days. Express Post remains Australia Post's fastest service, but the next-business-day guarantee is suspended. For further information, please visit the Australia Post website for updates on the impact on express post domestic delivery times here. Australia Post is making every effort to minimise delays and apologises for the inconvenience.
If you have a delivery or tracking inquiry please check the Auspost website for updates relating to expected delivery time-frames for specific regions here.
If you believe that your parcel has been lost or damaged, you may lodge an inquiry directly with Auspost here or here Please note our customer service representatives are currently attending to an increased volume of inquiries, so please allow up to 48 hours for a response. We thank you for your understanding.
